Frequently Asked Questions
Q1: What kind of certificates you have for your solar controllers ?
SRNE:Our solar controller has CE,ROHS,ISO9001 certificates approved.
Q2: Are you a manufacturer or trading company?
SRNE:We are a state-level high-tech enterprise that integrates pluralism, R&D and
manufacturing as one with PV controller,PV inverter,PV energy storage oriented.And we
have our own factory.
Q3: Can I buy one sample for testing?
SRNE:Sure,we have a 8 years experience R&D team and in timely after sale service,can
help u fix any technicial problem or confusion.
Q4: How are about the delivery?
1-2 working days
Order: within 7 working days depending on the order quantities
OEM Order:4-8 working days after confirming the sample
Q5: How’re about your customers service?
SRNE:All solar controllers will be tested strictly one by one before leaving factory,And the
defective rate is below 0.1%.we do try our best to provide a good customer service.
Q6: Minimum Order Quantity?
SRNE:Be equal or greater than 1 piece.